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Skillframe Executive
Job Title:
Customer Service Advisor
£17 -18K + Commission - OTE £24K
Walton on Thames
Job Background:
Sales Consultant/Customer Service Rep

Are you hungry to earn money? Do you have the sales technique to close a deal? Your earning potential is unlimited in this commission & target driven role.....

Our client is a nationwide car servicing and repairs business. They are a friendly, dynamic team looking to expand in line with business growth and currently have an exciting opportunity for a proactive and driven sales consultant looking to progress their career within an office based environment.

About the Role

You will manage all ranges of customer enquiries - gearbox issues, turbos, servicing and diagnostics. You will oversee and manage the progress on the cars you have booked in with the network of service centres. You will up sell advisory work received from the service centre and ensure a high level of customer service is delivered to every customer. You will answer calls in a quick and efficient manner and provide an outstanding customer experience. You will negotiate prices between the customer and service centres.

*This role does not involve any cold calling*.

About You

The successful candidate will be a team player, preferably with some experience working in the motor industry although this is not essential. You will be driven and self motivated with a hunger to succeed. You will be energetic and outgoing with excellent interpersonal skills and experience in client facing roles would be a distinct advantage. You will have strong communication skills, written and verbal and you will have a friendly and professional telephone manner. You will have accurate data entry skills and confident selling ability with the ability to learn and retain product knowledge.

£17 - 18.000P.A Basic with OTE of up to £24.000P.A.

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